Delivery Information

At Green Stem CBD, we are dedicated to offering you a great service – if you have any questions or problems, please contact us by phone, by email or via our contact form. We promise to respond quickly to ensure that you get the best possible use out of all of our products.

Orders Under £50

We aim to process orders placed before 2PM Monday to Friday on the same day. Orders placed after 2PM will be processed the next business day. Orders placed on Friday after 2PM will not be despatched until Monday.


Royal Mail Tracked 48

£3.99


Royal Mail Tracked 24

£4.99

Please bear in mind that Royal Mail Tracked 24 does not guarantee a 24h delivery from ordering, but rather that Royal Mail aims to deliver the parcel the next working day from receiving the order from us.

Orders Over £50

We aim to process orders placed before 2PM Monday to Friday on the same day. Orders placed after 2PM will be processed the next business day. Orders placed on Friday after 2PM will not be despatched until Monday.


Royal Mail Tracked 48

FREE


Royal Mail Tracked 24

£2.99

Please bear in mind that Royal Mail Tracked 24 does not guarantee a 24h delivery from ordering, but rather that Royal Mail aims to deliver the parcel the next working day from receiving the order from us.

General Delivery Information

Once your order has been placed, we will send you a confirmation email. We aim to process orders placed before 2PM the same day.

Once your order has been despatched, we will send you another email as a confirmation.

There is no shipping on Saturday or Sundays, so orders placed after 2PM on a Friday will be shipped after the weekend.

If your order hasn't been despatched yet and you need to amend your order, you may call us on 01483 979 447 (9.00-17.30 Mon-Fri) or get in touch via our customer services team, support@greenstemcbd.com

 

When to Contact Us

If you have recently placed an order with us please allow up to 7 days before contacting us. This is to ensure that Royal Mail has a sufficient amount of time to deliver your parcel.

If you have any general questions regarding our products, please feel free to get in touch, we respond quickly to emails.

 

Call us

01483 979 447
Mon - Fri 9am - 5.30pm
Sat - Closed
Sun - Closed

Email us

Product & Order Support
support@greenstemcbd.com